Semester Offering: InterSem

Most high-tech products are developed in projects. This course provides a practical approach to the project design for telecom products and services. In addition to understanding of appropriate project management methods the focus is on the team work, project meetings, project documents, presentation skills and problem-solving. These issues will be demonstrated through EVN specific product development projects that are selected and implemented by the students in the course of Telecom Product and Service Design. As a final report students will prepare a concrete project plan or project proposal of the selected EVN related product or service development project.


Project design, Project management, Financial, Team work.


Telecom Product and Service Design, Technology Road-mapping Strategies for Telecommunications.


I  Defining Project Management Issues

  1. Clarifying Efforts, Schedule, Phases
  2. Clarifying Budget, Costs, Financials
  3. Clarifying Risks, Critical Success Factors

II  Practicing Team Work

  1. Organizing a project
  2. Identification of knowledge and expertise needed in the project
  3. Defining concrete roles of team members

III  Practicing Steering Group Meetings, Project Reporting and Presentations Skills

  1. Meeting Practices: Agenda, Minutes of Meetings
  2. Different roles: chair, project manager, secretary, client, board
  3. Presenting project topics: documents, presentations

IV  Writing and Presenting a Concrete Project Plan or a Project Proposal (EVN related topic)

  1. A group of 3-4 students produce a project plan or a project proposal for the selected (EVN related) product design option. Key elements of the project plan will be presented and evaluated in common workshops.

Project Management and Team Work Assignments cover :

  • Project work and Project Proposals
  • Objectives, Organization, Stakeholders, Limitations
  • Deliverables
  • Phases and Schedule, Resource Allocation
  • Development Methods, Tools, and Techniques
  • Steering group-meetings
  • Clarifying Software Efforts
  • Clarifying Budget, Costs, Financials
  • Risks, Critical Success Factors, Quality Assurance


Lecture notes, handouts from listed reference books .


Hughess, B. & Cotterell, M: Software Project Management. Glasgow , MacGraw-Hill, 3 rd Edition, 2002
Korhonen, T. & Ainamo, A.: Handbook of Product and Service Development in Communication and Information Technology, Boston , MA : Kluwer Academic Publishers, 2003
Pressman, R: Software Engineering: Practitioner's Approach, New York , MacGraw-Hill, 6th edition, 2005
Whitten, J., Bentley, L. & Dittman, K.: System Analysis & Design Methods, New York MacGraw-Hill, 6th edition, 2004


Communication of the ACM
Journal of Management Information Systems
International Journal of Information Management
Information System Research


The final grade will be computed from the following constituent parts:
Final exam (60 %),
Assignments (Case-analysis and presentations) (40 %)