Semester Offering: InterSem

The course provides the students concepts and principles of e-governments. Insights of e-government developments and challenges are discussed. All technical, managerial, and social aspects of e-government are addressed. The course is a mixture of lectures on fundamentals, student presentations of research from the academic journals, and a study report on seleted e-government topics


Description: Understanding e-Government. E-government services. E-government development. E-participation. Technologies underlying e-government. Mobile government. Other Issues. Global case studies of e-government. Student presentations of primary research papers.




     I. Understanding e-Government  

1. e-Government defined
2. Maturity models

II. E-government services

1. G2B
2. G2C
3. G2G
4. C2C

III. E-government Development

1. Phases
2. Critical Success Factors
3. Challenges and Barriers

IV. E-participation

1. E-democracy
2. E-voting
3. Citizen portal


V. Technologies underlying e-government

1. Web 2.0
2. XML
3. Open source software
4. Metadata standard

VI. Mobile government

VII. Other Issues

1. E-government planning
2. Digital divide
3. Cultural issues
4. Social value

VIII. Global case studies of e-government

IX. Student presentations of research papers




Beyond e-Government & e-Democracy: A Global Perspective, Shark and Toporkoff, Public Technology Institute & items International, 2008.

Digital Government, West, Princeton University Press, 2007.

E-Government: From Vision to Implementation, Bhatnagar, SAGE Publications, 2008.


Electronic Government, an International Journal (EG)

International Journal of Electronic Democracy (IJED)

International Journal of Electronic Governance (IJEG)

Electronic Journal of e-Government


20% in-class presentations 20% assignment, 35% study report, 25% final exam.